Privacy Policy

Velmioraec™ — Operated by Hangzhou Yiqilai Trading Co., Ltd.
Legal Representative: Liu Danqing | Email: service@velmioraec.com
Business Address: Room 420-4, Building 5, No. 16 Jiaqi Road, Xianlin Subdistrict,
Yuhang District, Hangzhou City, Zhejiang Province, China.

Reach Our Team

Email: service@velmioraec.com
Telephone: +86 13410731841
Customer Service Hours: 8:00 AM–10:00 PM

Information Connected With Your Visit

We process information you provide when ordering or requesting assistance, including your name, contact information, delivery address, order details, and correspondence. Website operation may also involve IP addresses, device and browser details, cookies, and records of website activity.

Purposes and Disclosure

Relevant information supports order administration, delivery, customer assistance, security, and legally required records. Providers supporting these activities receive information needed for their functions. We may also disclose information where legally required.

Where applicable, processing relies on fulfilling an order, complying with legal obligations, legitimate business interests, or consent.

Advertising and AppLovin

Where enabled on this website, AppLovin’s Axon technologies collect or receive browser and device identifiers, website interactions, and order events for advertising measurement, personalization, and improvement of advertising services. Contact identifiers may also be shared where configured and lawfully permitted.

For more information about AppLovin’s collection and use of your information visit: AppLovin Privacy Policy.

Optional advertising technologies are subject to applicable consent requirements. You may change your choices through the website’s privacy controls. We respect applicable withdrawal and opt-out rights, including recognized browser signals where required. We do not knowingly provide children’s information or sensitive personal data to AppLovin.

Retention, Protection, and Rights

Information is retained for the relevant service purpose and applicable legal requirements. Processing may occur in China or other countries where providers operate, with safeguards required by applicable law.

We use reasonable security measures. Depending on your location, you may request access, correction, deletion, restriction, portability, or an objection to processing. You may also have rights to opt out of targeted advertising or the sale or sharing of personal information.

Send requests to service@velmioraec.com. We may verify identity and will respond within applicable legal deadlines. You may contact your relevant privacy authority about unresolved concerns.